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Payments
- Credit card
To purchase with Credit Card payment method, select “PayPal” in the cart. You will then be redirected to the PayPal site, at this point just select “Pay with a card”
The credit cards accepted are all those that rely on the Visa, Mastercard, American Express, Carta Aura, Discover and Maestro circuits.
In case of purchase with American Express credit card, the order processing may be delayed due to specific anti-fraud controls on this circuit. Furthermore, we remind you that the destination address of the goods must correspond to the one declared at the time of issuing the card itself: otherwise, you must contact the American Express call center at 06-72280371 to authorize the shipment to a different address.
- PayPal
In case of purchase through the PayPal payment method, at the end of the order the Customer is directed to the PayPal login page.
The amount relating to the order is charged to the PayPal account at the time of acquisition of the order.
In case of cancellation of the order, either by the Customer or in case of non-acceptance by Due Coste srl, the amount will be refunded to the customer’s PayPal account.
The cancellation of the order is possible until the order is not yet being prepared in the warehouse. The status of the order is clearly visible in the “Order Status” area and can no longer be cancelled if the indication “Order in progress” appears.
Once the cancellation of the transaction has been requested, in no case can Due Coste srl be held liable for any damages, direct or indirect, caused by a delay in the failure to release the amount committed by PayPal. At no time during the purchase procedure is Due Coste srl able to know the financial information of the Customer. Since there is no data transmission, there is no possibility that this data will be intercepted. No computer archive of Due Coste srl contains or stores such data. For each transaction carried out with the PayPal account, the Customer will receive a confirmation email from PayPal.
- Advance Bank Transfer
In case of payment by Advance Bank Transfer, the shipment of the ordered goods will only take place upon actual crediting to the current account of Due Coste srl, which must occur within 5 working days from the date of acceptance of the order, after which the order is automatically considered cancelled.
The reason for the bank transfer must include the order number that is issued in the order confirmation email.
The bank details to which transfers can be made are shown in the order confirmation email.
In case of cancellation of the order, either by the Customer or in the case of non-acceptance by Due Coste srl, the latter will simultaneously request cancellation of the transaction and release of the amount committed. Cancellation of the order is possible up until the moment in which it is not yet being prepared in the warehouse. The status of the order is clearly visible in the “Order Status” area and can no longer be cancelled if the indication “Order in progress” appears. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiration (24th day from the date of authorization).
Once the cancellation of the transaction is requested, in no case can Due Coste srl be held responsible for any damages, direct or indirect, caused by a delay in the failure to release the amount committed by the banking system.
